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Register a Complaint

Tell us about the problem and our technical team will act on it. You will receive a complaint reference number.

Complaint details

All fields marked with * are required.

Demo form. Submitting shows a sample complaint reference. No complaint is actually registered.

Quick fixes to try first

  • Switch the router off for 30 seconds and on again
  • Check that all cables are firmly connected
  • Move closer to the router to test Wi-Fi speed
  • Check if the problem affects all devices

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